Do I need to tell customers and staff that I’m recording phone calls?

Call recording is often cited as one of the most beneficial tools provided by business telecommunications systems. But while recording phone calls can provide several advantages to an enterprise, businesses must tread carefully when doing so – especially in a digital economy and communications environment where data privacy and the rights of the individual are…

Top ten things to consider when choosing between iPhone and Samsung Galaxy

With what’s fast becoming the majority of businesses having some form of remote, home-based, or mobile workforce, there’s an increasing demand for business phones capable of giving all workers access to corporate networks, communications systems, and other resources. Mobile phones are ideal, in this regard. But then the question arises, which platform – Android or…

Can We Take Our Phone Number When Moving Offices?

Can We Take Our Phone Number When Moving Offices?

The short answer to this question is “Yes” – moving offices doesn’t mean losing your current number. And its due to the combined influences of cloud-based telecommunications infrastructure, virtualisation, and technologies like Voice over Internet Protocol (VoIP). Moving offices can be stressful enough, without the added burden of wondering whether your partners, suppliers, and customers…

fibre broadband

Confused Which Broadband To Opt For? Let Us Break It Down For You!

So the UK government has pledged to make ultra high-speed (“ultrafast”) broadband, such as BT fibre broadband, available to all residents sometime this year. Governments in Europe are reaching a consensus on international data roaming and other things internet, and broadband services in other parts of the world are increasing in availability and/or affordability. But…