Does Call Recording have to be expensive?

A feature of modern business communications with the potential to greatly benefit your organisation is call recording. As long as laws and other regulations governing surveillance and data privacy are respected, the recording of phone calls and the keeping of call transcripts can bring several advantages. But many businesses may not be enjoying these benefits,…

Do I need to tell customers and staff that I’m recording phone calls?

Call recording is often cited as one of the most beneficial tools provided by business telecommunications systems. But while recording phone calls can provide several advantages to an enterprise, businesses must tread carefully when doing so – especially in a digital economy and communications environment where data privacy and the rights of the individual are…

Top 7 reasons to consider a fibre optic leased line for your business

For commercial users unwilling to share their internet connection with a host of other subscribers, a fibre optic leased line provides a sensible and economical business communications solution.

In this article, we’ll be looking at some of the underlying principles of fibre optic technology and examining the principal reasons why a leased line is an option very much worth considering, for your business communications.

The Importance of Testing Your Structured Cabling Installation – Call in the Experts

With various forms of online communication, data transfer, and the collection and analysis of Business Intelligence (BI) playing major roles in commerce, today’s enterprises require fast, voluminous, and reliable data connections – and logical, structured cabling systems to uphold their infrastructure. The installation of data cabling can be critical to this, along with the adoption…