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ISDN phone lines have been the backbone of the business telecommunication network since the 1980s providing service to business of all sizes. Offering far more capacity than analogue lines and [...]

Why is my internet slow? Here we are in 2022 and rubbish broadband is still the most common conversation we have business owners. Why is that? Even as the deployment of Fibre broadband (FTTC) [...]

  Are you working from home? Relax….Schools out for summer, Alice Cooper has made a few for dollars with extra airplay in America and Mums & Dads all over the UK are thanking their [...]

Working from home? In our last blog article at the start of April, we asked if homeworking was going to be the new normal? In the month that has nearly passed and if you believe what the [...]

Working from home…Is This The New Normal? After the initial rush to set up VPNs, remote desktop and IP telephony, much of the country’s workforce is now settling down to another week [...]

Business telephone systems form a core part of how we communicate internally and with our customers. Voice lends a personal touch and a sense of immediacy and with customer service and effective [...]

International hiring, geographical dispersal, digital business communications, flexible hours, remote working, home-based staff and a mobile workforce continue to reshape the commercial [...]

A feature of modern business communications with the potential to greatly benefit your organisation is call recording. As long as laws and other regulations governing surveillance and data [...]

Music on “Hold” is just one way in which telecom audio can be used by your business. And it’s a way that can irritate and alienate customers who may have to spend several [...]

Recording calls is often cited as one of the most beneficial tools provided by business telecommunications systems. But while recording phone calls can provide several advantages to an [...]