Client Background
Blue Serif is a leading creative design agency based in Shenfield, Essex, specialising in branding, design, and digital marketing solutions. As a fast-paced, client-focused business, Blue Serif relies heavily on seamless communication, reliable IT systems, and secure data management to deliver high-quality services and protect sensitive client information.
The Challenge
Blue Serif had worked with LG Networks for several years, initially for their hosted VoIP telephony, which streamlined communication and improved responsiveness with clients. As the agency grew, so did the complexity of its IT requirements. They required stronger protection against evolving cyber threats, reliable data backup, and a robust IT support partner to ensure their systems could keep pace with business growth. Safeguarding both their own and their clients’ data was a key priority, making the need for enhanced IT security essential.
The Solution
Building on their successful relationship, Blue Serif entrusted LG Networks to take over full IT support across the agency. LG Networks delivered a comprehensive upgrade to the company’s IT security, deploying a multi-layered approach to protect against modern cyber risks.
The solution included:
- Avanan: Providing advanced email security, protecting staff against phishing, malware, and other email-borne threats.
- Bitdefender: Delivering industry-leading endpoint protection, ensuring all devices are shielded against viruses, ransomware, and emerging threats.
- Redstor: Offering secure, cloud-based backup and recovery, ensuring critical business and client data is protected, backed up, and quickly restorable in the event of an incident.
In addition to these upgrades, LG Networks now provides ongoing IT support, ensuring that systems are maintained, monitored, and optimised to meet the demands of a busy creative agency.
The Result
The hosted VoIP system continues to provide Blue Serif with a flexible, high-quality communication platform that supports collaboration and client engagement. The recent IT security upgrades have significantly strengthened the agency’s resilience against cyber threats, providing peace of mind that both business and client data are as secure as possible.
With Redstor in place, Blue Serif has reliable data backup and disaster recovery capabilities, ensuring continuity even in the event of unforeseen disruptions. Staff confidence has grown, knowing that their systems are safeguarded by robust, industry-leading solutions, while the dedicated IT support from LG Networks ensures issues are addressed quickly and efficiently.
The LG Networks team have provide a range of services for us over the years and they have adapted and supported us we have grown and evolved our business requirements. They are always on hard to support with any IT or technical needs and we see them as very much an extended part of our team.
Matt Barry, Director
Conclusion
LG Networks’ partnership with Blue Serif demonstrates their ability to deliver tailored IT and communication solutions that evolve with their clients’ needs. From hosted VoIP telephony to advanced IT security and support, LG Networks has enabled Blue Serif to focus on delivering creative excellence, safe in the knowledge that their infrastructure is secure, reliable, and future-ready. This case highlights LG Networks’ commitment to protecting businesses and their clients in an increasingly digital world.