Client Background
The Royal Opera House, renowned for its world-class productions, operates a comprehensive production facility at High House Production Park in Essex. This facility is integral to their production process, where sets, costumes and other materials are created. Given the value of assets and the need for safeguarding personnel, High House required a dependable, unified security system that could effectively monitor the extensive property.

The Challenge
Previously, the High House Production Park used two outdated, disjointed CCTV systems, creating coverage gaps and making it challenging for security personnel to monitor all areas seamlessly. The systems had limited resolution, inconsistent controls and required security staff to switch between two interfaces. This setup complicated surveillance efforts and reduced the facility’s overall security effectiveness. The Royal Opera House sought a modern, integrated CCTV solution that could unify their systems, improve coverage and provide high-definition visuals to enhance monitoring efficiency.

The Solution
LG Networks designed and installed a new high-definition IP CCTV system tailored to the unique layout of High House Production Park. The system included 24 state-of-the-art cameras, consisting of both static and Pan-Tilt-Zoom (PTZ) models to ensure comprehensive and adaptable coverage. The new cameras provided HD clarity, allowing security staff to monitor activities in precise detail. Each camera was strategically positioned to eliminate blind spots and provide visibility over critical areas like storage facilities, production zones and entry/exit points.
To streamline operations, LG Networks integrated all cameras into a single, centralised monitoring station, allowing security personnel to view live feeds from every camera through one user-friendly interface. This setup provided simplified
controls for PTZ cameras, making it easy for security staff to adjust angles, zoom and monitor different areas in real time. The IP-based system also enabled remote monitoring capabilities, giving authorised personnel access to camera feeds from
secure, off-site locations.

The Result
The implementation of LG Networks’ CCTV solution transformed security operations at High House Production Park. Security personnel reported a significant improvement in ease of use, as the centralised monitoring station allowed them to efficiently oversee the entire facility from a single dashboard. The enhanced HD camera resolution provided clear visuals, which proved instrumental in identifying individuals, vehicles and specific activities with greater accuracy.
The addition of PTZ cameras improved the flexibility of the monitoring process, as security staff could adjust views based on real-time needs, allowing them to respond quickly to potential security concerns. This streamlined surveillance contributed to faster response times and an overall increase in site security, boosting confidence among staff and stakeholders.
Conclusion
LG Networks’ advanced IP CCTV system delivered the unified, high-performance solution that The Royal Opera House needed to secure their Essex production facility. With high-definition visuals and centralised monitoring, High House Production Park now has a modern surveillance system that ensures greater security, ease of monitoring and operational efficiency. This collaboration showcases LG Networks’ expertise in designing tailored security solutions that address both functional and technological needs for high-profile organisations.

Thank you to the team at LG Networks for your help with the CCTV upgrade project here on the park. With limited initial install information and various random additions over the years, it wasn’t the most straight forward task, however the team managed to solve all obstacles and kept me updated throughout the process. I wouldn’t hesitate to recommend LG networks
Sheena Freeman – Royal Opera House

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